1. Acceptance of Terms
By accessing or using our website, you agree to these Terms & Conditions.
If you disagree, please discontinue use.
2. Eligibility
You must be 18 years or older to use our services or make purchases.
3. Account Responsibilities
If you create an account, you are responsible for:
– Keeping login credentials secure
– Activities under your account
– Informing us of unauthorized access
4. Prohibited Activities
You agree not to:
– Violate laws
– Infringe intellectual property
– Upload harmful code
– Engage in unauthorized scraping or data collection
– Impersonate others
– Interfere with website functionality
5. Orders & Purchases
A. Product Orders
Orders are subject to acceptance and availability.
We may cancel orders due to:
– Pricing errors
– Stock unavailability
– Suspected fraud
B. Pricing
All prices are listed in INR (₹).
Taxes, shipping, and other fees are added at checkout.
C. Payment Methods
We accept:
D. Shipping & Delivery
– Risk of loss transfers to the customer upon handover to the carrier.
– Delivery timelines are estimates only.
6. Refund & Cancellation Policy
Order Cancellation
– You may cancel within 24 hours of purchase.
Refund Eligibility
Refunds apply only to:
– Damaged products
– Defective items
– Incorrect items shipped
Non-Refundable Items
– Perishable goods (fresh produce, seeds, short shelf-life agro-inputs)
Return Window
Items must be returned within 7 days in original packaging.
Refund Processing Time
Refunds are processed within 7–10 business days to your original payment method.
Return Shipping
Return shipping costs are:
– Paid by Flerimo Agro for defective/incorrect items
– Paid by buyer for voluntary returns (if allowed)
7. Intellectual Property
All content, images, logos, text, and software are owned by Flerimo Agro.
Unauthorized reproduction, modification, or distribution is prohibited.
8. User-Generated Content
By submitting reviews or content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and distribute it.
You are responsible for ensuring your submissions are lawful.
9. Warranties & Disclaimers
Our services are provided “as is”, without warranties of:
– Merchantability
– Fitness for a particular purpose
– Non-infringement
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
– Indirect or consequential damages
– Loss of profits or data
– Agricultural losses
11. Indemnification
You agree to indemnify Flerimo Agro against claims arising from your misuse or violation of these Terms.
12. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including:
– Natural disasters
– Government actions
– Labor disputes
– Weather conditions
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Nagpur, Maharashtra, India.
All disputes shall be resolved in courts of Nagpur, Maharashtra.
14. Modifications
We may modify these Terms anytime. Continued use after updates implies acceptance.
15. Contact Information
Flerimo Agro
119, Wardhaman Nagar, Nagpur – 440008, Maharashtra, India
Email: agro@flerimo.com
Phone: +91 89569 35492
